Contoh surat balasan resmi tentang komplain sepatu rusak dalam bahasa inggris

No: _______5463___


Mr/Mrs/Ms
alamat lengkap
kota dan kode pos


Dear Mr/Ms,

Your letter containing complaints of goods due to errors on _______your shoes___ have been received well. We can understand the complaint that you said.

We are apologize for the problem you had and we will soon replace the error with the correct order, ____shoes______ with all costs by our side. Hopefully these mistakes will not happen again.

Thank you for your understanding and cooperation that has existed for so long.


Yours faithfully,